Frequently Asked Questions

Does the app require mobile signal?

Once the app (and maps for the venue and route that you are navigating, as well as any live feed information such as bus and train timetables) has been downloaded, Waymap does not require any external signals. No GPS, no Bluetooth and no mobile signal are required, meaning that Waymap can navigate you anywhere and you are never left without navigation instructions.

Who is Waymap for?

Waymap is designed for anyone, anywhere. The app began with the intention of providing a personal navigation app for persons with vision impairment. Since then, our offering has grown significantly. Just like designing the built environment to be accessible for people with disabilities helps everyone without disabilities, our accessible navigation app offers more functionality for everyone else too. Waymap is an app that will allow anyone to go anywhere.

How does it work?

Waymap has created a breakthrough technology that locates people accurately indoors and outside without signal or beacons, using only a smartphone. Our app uses the sensors already on your phone that measure movement, direction and elevation to navigate via dead-reckoning. To get technical, the core approach is a particle filter using probability theory and Bayesian statistics, enabling navigation via dead-reckoning. Waymap's technology is built on extensive ground-breaking work in this area.

Does the app only work inside?

Waymap works anywhere where we have the maps. Outdoor, indoor and underground, Waymap has you covered. Our vision is for the app to work across all cities on the planet, and every single indoor building that users navigate frequently. Most of the outdoor work has been done for us, so we are focused on everything else inside!

Do I have to pay for Waymap?

Waymap is free for you to use and we want to keep it free. We charge the city, the transport authority and building owners to deploy Waymap, maintain the maps of the venue and update the information for the navigation instructions.

What can Waymap do?

Waymap can guide you anywhere we have deployed our accessible city-wide, integrated transit experience. Waymap enables door to door, step by step, navigation instructions for support throughout the whole journey across buses, trains, metro systems, trams and on foot.